Cookie policy


What are cookies?

Cookies are files that your computer, tablet or smartphone save while browsing the Internet. These cookies can be read only by the website or application that saved them.

These little files are what allow you to browse a website without having to log in every time a page is loaded, for example.

What do cookies help with?

When you allow our website to use cookies, you’re helping us achieve a few benefits for you:

Faster, smoother browsing of our online store.
Ease of use - not having to re-enter any information repeatedly.
Additional features such as recently viewed products and shopping carts.
Measure how you interact with our store so we can improve your shopping experience.
Ensure the adverts you see elsewhere are relevant and interesting.

What cookies do we use and why?

Session Cookies are cookies that are saved just for the duration of your session and are often essential to the operating of the website. Session cookies expire as soon as your visit with us ends. Some functional cookies may also be session cookies. Session cookies can include but are not limited to, e-commerce cart functionality recently viewed products and faceted search features.


Persistent Cookies are cookies that last longer than the session on any of our applications. These cookies are often placed by third-party applications that we work in conjunction with to provide an improved service. For example, cookies placed by our website testing software allows us to ensure you receive a continuous and consistent experience when using our website.


Examples of Persistent Cookies:

Analytical Cookies are cookies that allow us to see how you interact with our website so that we can provide a better shopping experience to you and others in the future.

For some of the information we collect, but not limited to, see below:

Anonymised IP address.
Pseudonymised personal data.
Browser, browser version, device category, screen resolution, operating system.
From what page you visited our website, what pages you visit and how long your visit to our website lasts.

Advertising Cookies allow us to display adverts that are relevant to your shopping experience with us. These cookies will tell us information such as:

Which products you have viewed but not purchased.
How far through the shopping process you have reached.
Which adverts you have seen.
Which adverts you have interacted with.
Whether you have re-visited our website having seen or interacted with an advert.

Can I opt out of cookie usage?

You can. If you wish, set your browser not to receive cookies with websites that you visit. Please be aware that websites you visit may not work as intended without these cookies.

Follow the instructions below to delete any cookies currently saved on your computer, tablet or smartphone:

Google Chrome
To delete any cookies saved by Google Chrome, click the button that has three lines or three dots, select History then select Clear Browsing Data, ensuring that cookies are deleted too.


Mozilla Firefox
To delete cookies and browsing history in Firefox, click the button with three lines, choosing Options, Privacy and Clear Your Recent History, ensuring cookies are deleted too.


Safari
To delete cookies and browsing history in Safari, in the top menu select Safari, Preferences, Privacy, Delete All Website Information.


Internet Explorer / Edge
To delete cookies and browsing history in Internet Explorer (Edge). Click the gear icon at the top right of the browser. Select Internet Options, Browsing History Delete and ensure cookies are selected for deletion.


Your data

If you would like information regarding what data we currently hold for you, your account or your orders, or in the event of any issues regarding your personal data, please contact us.

The Small Print

Our promises:

  • We will never collect sensitive or personally identifiable information (PII) without your knowledge or consent.

  • We employ security measures to protect your information from unauthorized access and to prevent loss, destruction or damage.

  • N.B. No online transmission is 100% safe. We take reasonable endeavors to protect your data but cannot offer a guarantee of security.

  • We will keep your information safe for as long as required by law, only disclosed in the event of a sale of any or all assets or requirement by law.

  • You are entitled to receive a copy of any personal data we currently store. Please make a request and we will respond within 72 hours with all the information we currently have.

  • You are entitled to delete any and all personal data we currently hold in line with your ‘right to be forgotten’.

  • If we make any substantial changes to our privacy policy, we will make reasonable attempts to notify you.

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